Program Coordinator II
Listed on 2026-09-04
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Administrative/Clerical
Office Administrator/ Coordinator, Healthcare Administration
An Official website of the Commonwealth of Massachusetts
Job Description - Program Coordinator II (260005VE)
Job DescriptionThe Massachusetts Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participatefully and meaningfully in, and contribute to, their communities as valuedmembers. Serving individuals is the most important thing we do each day, and because of that, the South Valley Area Officeis built upon a solid foundation of knowledge, communication and teamwork.
The ideal Program Coordinator II (PC II) candidateembraces this approach to service and incorporates learning, respect and communication in the work environment.
In conjunction with the Area Director (or designee), the Program Coordinator II (PC II) will receive and process funding requests, write Authorizations in FMIS, and enrollments in the HUB. The Program Coordinator II is responsible for assisting area office management, particularly the program monitor, and service coordination staff with all processes related to revenue generation. This may include monitoring compliance with Home and Community Based Services the Waiver);
problem solving issues involving Medicaid eligibility, tracking and facilitating Waiver enrollments for adults entering services, resolving Participant Allocation Management (PAM), producing Plans Of Care (POCs), and addressing Plan of Care issues. They will also assist as necessary in quarterly audits of systems initiated by the region or central office. The Program Coordinator II will process change in area of service documents for the Area Office, as well as track these to its completion.
The Program Coordinator II will work collaboratively with Area Office staff on Participant Directed Programs. The Program Coordinator II will perform other related duties as assigned by the Area Director or Assistant Area Director.
Finally, the Program Coordinator II is an integral part of the area office management team. They will be expected to participate in regular management meetings, provide updates on relevant investigations and participant directed services, and to exhibit leadership within the office. The Program Coordinator II will be expected to help direct problems towards solution and will be called upon as needed to meet the needs of the individuals served.
ScheduleMonday-Friday: 9:00am-5:00pm
Days Off:
Saturday/Sunday
Flexibility required to meet the needs of the Area Office.
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
- Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Recommended candidates must successfully complete pre-employment screening which includes:
- Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov
- Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://(Use the "Apply for this Job" box below)./cori
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial…
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