Program Coordinator II

Program Coordinator II

The Massachusetts Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members. Serving individuals is the most important thing we do each day, and because of that, the South Valley Area Office is built upon a solid foundation of knowledge, communication and teamwork.

The ideal Program Coordinator II (PC II) candidate embraces this approach to service and incorporates learning, respect and communication in the work environment. In conjunction with the Area Director (or designee), the Program Coordinator II (PC II) will receive and process funding requests, write Authorizations in FMIS, and enrollments in the HUB. The Program Coordinator II is responsible for assisting area office management, particularly the program monitor, and service coordination staff with all processes related to revenue generation.

This may include monitoring compliance with Home and Community Based Services the Waiver); problem solving issues involving Medicaid eligibility, tracking and facilitating Waiver enrollments for adults entering services, resolving Participant Allocation Management (PAM), producing Plans Of Care (POCs), and addressing Plan of Care issues. They will also assist as necessary in quarterly audits of systems initiated by the region or central office.

The Program Coordinator II will process change in area of service documents for the Area Office, as well as track these to its completion. The Program Coordinator II will work collaboratively with Area Office staff on Participant Directed Programs. The Program Coordinator II will perform other related duties as assigned by the Area Director or Assistant Area Director. Finally, the Program Coordinator II is an integral part of the area office management team.

They will be expected to participate in regular management meetings, provide updates on relevant investigations and participant directed services, and to exhibit leadership within the office. The Program Coordinator II will be expected to help direct problems towards solution and will be called upon as needed to meet the needs of the individuals served.

Schedule:

Monday-Friday: 9:00am-5:00pm Days Off:
Saturday/Sunday Flexibility required to meet the needs of the Area Office.

About the Department of Developmental Services The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports.

The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Qualifications:

First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.
* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.
* III. A Bachelor's or higher degree with a major other than in…