Center Associate; Part-Time

Overview

The Welcome Center Associate must have excellent interpersonal/human relations skills, including the ability to establish and maintain a positive work environment with staff, volunteers, and members, and the ability to resolve conflict in a professional manner.

The candidate must also enjoy working in a fast paced environment while paying close attention to detail and being dependable. Opportunity for morning coverage/additional hours as needed.

• Greet all YMCA members coming in when scanning their membership passes & create a friendly atmosphere at the branch
• Provide accurate information about programs, YMCA memberships and policies to members & potential members
• Promote membership at the YMCA and present new member materials to establish and engage potential new members including the sales of new membership enrollments
• Responsible for entering member cancellations and follow up with phone calls as needed
• Assist with any administrative tasks, member requests and follow front desk procedures
• Follow all guidelines and policies according to the YMCA of Central Massachusetts including following emergency procedures when necessary
• Attend staff meetings and trainings as required
• Perform other assigned duties as needed

• At least 18 years old
• At least one year of customer service experience preferred
• Able to use and navigate on a computer and computer related systems

Flexible Schedule Availability Preferred. 10-15 hours per week.

Part-Time.

$15.00 per hour. Plus, access to YMCA facilities for all YMCA employees, Employee Assistance Program, and Sick Leave.

If this sounds like something you are qualified to do and want to apply, please submit your application today!