Commercial Credit Officer

Description

Please note:

This position is based in Southbridge, MA and requires daily on-site attendance. Applicants should be prepared to work in person at our Operations Center.

The Commercial Credit Officer plays a pivotal role in supporting the Bank’s commercial lending by assessing and mitigating the risk associated with loan transactions. This role is responsible for conducting a thorough analysis of individual commercial credit applications and associated annual reviews, producing reports to meet department, institution and regulatory requirements, and maintaining a shared global knowledge of the loan portfolio.

• Critical analysis of financial information provided by borrowers and guarantors to determine sources and uses of assets and risk profile.
• Reconciling borrower financial data to appropriate industry standards.
• Review of external reports to ascertain current or future concerns.

• Work in conjunction with the Credit Administrator to maintain the flow of a commercial transaction from initiation to closing, proactively addressing potential delays.
• Assist with coordination of Credit Committee.

• Ensure effective communication and timely updates with internal and external stakeholders involved in the commercial transaction.
• Work in conjunction with other departments to assist in resolving commercial customer needs such as overdraft protection, new accounts and servicing questions.

• Support institutional and regulatory reporting through the collection, verification, and maintenance of loan-related data.
• Preparation of internal reports, board summaries, and data tracking initiatives related to commercial loan portfolios.
• Maintain organized loan files and ensure timely updates to customer and loan records.
• Create and maintain processes and procedures as it relates to Commercial Lending.

• Support process to create and execute legal and credit documentation.
• Assist with management of software subscriptions that support department functions. May be responsible for vendor management on select commercial credit vendors.
• May act as back-up to the Commercial Credit Manager and may work with other departments or customers to assist with workouts.

• Actively participate in the Bank’s community involvement initiatives, supporting CRA-related activities and representing the Bank in service opportunities that align with its mission of local impact.
• Assist with providing oversight to junior and credit analysts.
• Other duties as assigned.

Savers Bank is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

• Bachelor’s Degree preferably in Finance, Accounting or Business Administration.
• Relevant certifications or training in banking, commercial lending, or financial services are a plus.

• Minimum of Five (5) years’ experience in commercial lending or financial services support.
• Familiarity with commercial loan documentation, external reports, compliance requirements (CRA, Reg B & HMDA), and regulatory reporting (e.g., HMDA, UCC filings).
• Experience working with financial statement spreading systems and financial tracking tools; core system knowledge is advantageous.

• Effective analytical skills that produce educated assessments and conclusions.
• Strong organizational and time management abilities with a focus on meeting deadlines and maintaining accuracy.
• Excellent written and verbal communication skills to present a complete analysis.
• Problem‑solving mindset with the ability to adapt to changing priorities and resolve transaction issues efficiently.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ability to learn and utilize bank-specific systems and software.

• Ability to sit, walk, and move throughout the office or branch location as needed to perform job duties.
• Manual dexterity to operate a computer, office equipment, and handle physical materials such as documents or supply boxes.
• Effective verbal communication and listening skills to interact with customers and team members.