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Human Services Coordinator II

Job in Southbridge, Worcester County, Massachusetts, 01550, USA
Listing for: Mass.gov
Full Time, Part Time position
Listed on 2026-03-09
Job specializations:
  • Healthcare
    Community Health
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator Supervisor who will oversee Children's, Transitional Coordinators as well as Adult Human Services Coordinators. This position is in the South Valley Area Office, located in Southbridge, MA. The Human Service Coordinator Supervisor (HSC (II)) will work with assigned staff and the Area Office Management Team to build respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department.

The Human Service Coordinator II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator I’s and other staff. The HSC (II) is considered a critical and integral member of the Area Office management team in planning and resource allocation activity involving community services.

Responsibilities

Additional Human Service Coordinator II responsibilities include: planning, prioritization and coordination of work by assigned staff which incorporates administrative, supportive and educational components; monitoring of Individual Service Plans; maintaining compliance with all relevant policies and procedures; assuring that case documentation is maintained and consistent with standards; identifying individual cases involving health, safety, risk and changing needs and ensuring that they are brought to the attention of the Area Director or designee(s), while engaging in problem solving;

monitoring and providing consistent performance planning, feedback and evaluations to assigned staff. The SCII provides supervision to SCI's for Autism Only caseload, Self directed services caseload, Transitional, Childrens and Adults with Intellectual disabilities. This position will also perform other related duties as required.

Schedule

Monday-Friday 9:00am-5:00pm

Days Off:
Saturday and Sunday

Flexibility required to meet the needs of the Area Office.

About the Department of Developmental Services

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit:(Use the "Apply for this Job" box below)./dds

Pre-Hire Process

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

  • Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

  • Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://-registry
  • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http:///cori
  • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://-checks
ADA Reasonable Accommodation

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

Technical Support

For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center at  for assistance.

Contact Information

For questions concerning the information in this requisition, please contact Human Resources at , press 4.

First consideration will be given to those applicants that apply within the first 14 days.

Qualifications

Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience (B) any equivalent combination of the required experience and the substitutions below.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Substitutions:

  • I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.

Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology,…

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