Guest Room Attendant-Wellsworth Hotel

Shaner Hotels has an amazing opportunity at our Wells worth Hotel, a 203-room modern structure with historic attributes, features 24,000 square feet of state-of-the-art meeting space and an exceptional food & beverage operation. Located in the charming New England town of Southbridge, Massachusetts, the Wells worth Hotel is within an hour’s drive of both Boston and Hartford. This elegantly restored, historic hotel combines the beauty and hospitality of a modern hotel with historical touches and the technological convenience of an IACC-accredited conference center.

It has a full-service lounge, restaurant, indoor pool, and extensive fitness center including racquetball and basketball courts.

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—hotel development, design and construction, e‑commerce, and revenue management.

You can find out more by visiting our website,

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Return and restock cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co‑workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.