Smart Dispense Technician

Overview

Someone who is passionate about customer service and looking for a full time permanent field service role with a difference?

Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licensed premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

• Competitive salary: £28,346.22 per annum (generous London Weighting applies only within the M25).
• Company vehicle.
• Generous holiday allowance: 21 days plus bank holidays.
• Opportunities to boost your earnings: complete regular overtime at increased hourly rates and optionally sign up for the Committed Additional Hours (CAT) scheme at enhanced rates.
• Amazing core benefits: life assurance, holiday trading options, retail discounts and access to an award‑winning Employee Assistance Programme with 24/7 GP access and wellbeing services, including an extra Celebration Day off each full calendar year you work for us.
• Flex Pot: each year you receive a Flex Pot to purchase additional personalised benefits (e.g., extra life assurance, private medical, gym plan, increased pension contributions, dental or travel insurance). Some benefits may cover you past state pension age and also cover your family.

No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting‑edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service.

Our Technicians are the front line of our customer service operations – your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.

• A full UK driving licence.
• Hospitality, bar or drinks dispense experience is useful but not essential – comprehensive training is provided.
• The ability to work independently, remotely, and to be determined to succeed, delivering a great customer experience with a positive can‑do attitude.
• You need to live within a 10‑mile radius of the advertised postcode to be considered.