Administrative Marketplace & Auction Platform Support Specialist Job Southfield area,Michigan USA,Administrative/Clerical

We are seeking a detail-oriented, organized, and tech-savvy Administrative Marketplace & Auction Platform Support Specialist to manage product listings, online marketplace platforms, auction platforms, and related administrative operations. The ideal candidate should have strong computer skills, experience managing products across platforms such as Amazon, eBay, specialized selling platforms, live-selling platforms, and auction platforms, and the ability to maintain accurate product information, pricing, inventory updates, and transaction records.

I.

Scope of Services Required
1. Administrative & Clerical Support

Perform general administrative duties including data entry, filing, documentation, reporting, and record management
Maintain organized digital files, product records, platform documentation, and transaction records
Handle emails, scheduling, internal coordination, follow-ups, and assigned office tasks
Support management with daily operational tasks and urgent assignments as needed

2. Product Listing & Catalog Management

Create, update, and maintain product listings across multiple online platforms
Upload product descriptions, images, pricing, SKU/UPC details, quantities, categories, and product specifications
Review listings for accuracy, missing information, duplicate entries, and outdated product details
Coordinate with warehouse, sales, and management teams to confirm product availability and listing accuracy

3. Marketplace Platform Management

Manage product postings on Amazon, eBay, and other specialized marketplace platforms
Monitor active listings, pricing, product visibility, platform performance, and customer inquiries
Assist with marketplace account updates, listing optimization, and platform compliance requirements
Track sold items, pending orders, returns, messages, marketplace notifications, and required updates

4. Auction Platform Operations

Assist with managing auction listings across relevant auction platforms and live-selling platforms
Prepare auction product details, photos, lot descriptions, starting prices, reserve prices, and closing timelines
Monitor auction activity, bids, deadlines, customer questions, and post-auction follow-ups
Coordinate winning auction details with internal teams for invoicing, payment, pickup, delivery, or shipping support
Maintain accurate auction records including listing history, bid activity, final sale price, customer information, and transaction status

5. Inventory & Order Coordination

Coordinate with warehouse and inventory teams to confirm product quantities before posting or relisting
Update product availability across all platforms to reduce listing errors and overselling
Track product movement from listing to sale, auction close, payment, pickup, delivery, or shipment
Assist in preparing internal reports related to active listings, sold products, pending items, and completed transactions

6. Reporting & Platform Documentation

Prepare weekly reports on marketplace activity, auction activity, product listings, sales status, and pending tasks
Maintain organized records for products, listings, invoices, customer inquiries, and platform transactions
Identify platform issues, listing problems, pricing discrepancies, or missing product information and report them to management
Support continuous improvement of listing processes, product workflows, and online platform organization

II.

Key Responsibilities

Manage and maintain product listings across Amazon, eBay, specialized platforms, and auction platforms
Ensure product descriptions, pricing, images, SKUs, quantities, and listing details are accurate and updated
Monitor marketplace and auction platform activity, deadlines, bids, orders, messages, and customer inquiries
Coordinate with warehouse, sales, and management teams to keep product availability and transaction records accurate
Assist with post-sale and post-auction coordination, including invoicing, payment follow-up, shipping, pickup, and delivery support
Maintain organized administrative systems, digital records, reports, and platform documentation
Support product visibility, listing quality, and operational efficiency across all selling platforms

III. Required

Skills & Qualifications

High-school diploma or GED required
Strong computer skills and proficiency in Microsoft Office, especially Excel, Word, and Outlook
Experience using online marketplaces such as Amazon, eBay, or similar selling platforms
Familiarity with auction platforms, live-selling platforms, or online bidding systems
Ability to create and manage product listings with accuracy and attention to detail
Strong organizational, communication, and multitasking skills
Ability to manage deadlines, platform notifications, product updates, and multiple tasks at the same time
Basic understanding of inventory coordination, product descriptions, pricing, and online sales workflows
High level of accuracy, confidentiality, and professionalism

IV.

Preferred Qualifications

Previous experience in administrative support, e-commerce…