Account Manager

Account Manager

Full time, Professional Level, experienced professional, located in Southfield, MI.

• Manage customer commodity business in line with global, regional, and product strategies.
• Lead and coordinate all activities related to the assigned customer commodity.
• Analyze and communicate customer trends to support strategic decision-making (product, regional, innovation).
• Identify acquisition opportunities and define corresponding action plans.
• Manage the full RFQ process from initial discussion through final negotiation in alignment with the Key Account Manager (KAM).
• Prepare and deliver commercial offers in a timely manner, ensuring compliance with customer-specific formats.
• Execute price negotiations with customers in coordination with the KAM.
• Maintain and track price history and long-term agreements.
• Support the KAM in addressing customer concerns, including capacity requests and operational issues.
• Ensure proper collection, maintenance, and internal distribution of Customer Specific Requirements (CSR) in line with company procedures.
• Identify and develop future business opportunities within the assigned customer commodity.
• Build and maintain strong relationships with customer commodity stakeholders.
• Collaborate cross-functionally with project management, engineering, and product management teams.
• Develop a strong understanding of customer systems and processes to enhance collaboration and efficiency.

• Bachelor’s degree in Business Administration or a related field.
• 2+ years of experience in Sales.
• 2+ years of experience in Project Management.
• Experience in a customer-facing role or acting as a company ambassador.
• Exposure to OEM and Tier 1 environments.
• Affinity for technical processes.
• Working knowledge of process engineering.
• Working knowledge of plastic injection molding processes.