Customer Retention Lead: Data-Driven
Job in
Southfield, Oakland County, Michigan, 48076, USA
Listed on 2026-07-01
Listing for:
Guardian Alarm
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Guardian Alarm in Southfield, MI is seeking a Customer Retention Manager who will lead the customer retention team and drive initiatives aimed at improving customer loyalty and reducing attrition. This position requires strong leadership, operational execution, and data analysis skills.
The ideal candidate will have over 5 years of experience in customer retention or related fields, with a proven track record in managing customer-facing teams. Familiarity with CRM platforms and customer analytics tools is preferred. Join us to enhance customer lifetime value and strengthen loyalty!
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