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Resident Services Specialist - Hybrid Customer Support

Job in Southfield, Oakland County, Michigan, 48076, USA
Listing for: Marketplace Homes
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Marketplace Homes is seeking a Resident Service Representative to deliver high-quality customer support. You will interact with customers by phone, email, and online chat to provide information on products and services, while using multiple software programs to troubleshoot and resolve issues.

The role requires strong communication, empathy, and a service-oriented mindset. This hybrid position involves 3 required in-office days at our Southfield, MI location, with collaboration across teams to

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