EV Customer Care Team Lead
Job in
Southfield, Oakland County, Michigan, 48076, USA
Listed on 2026-07-17
Listing for:
Lucid Motors
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Lucid Motors in Southfield, MI is seeking a Customer Care Team Lead to supervise a Specialist group, ensuring performance metrics and rapid, accurate support via phone, chat, and tickets for technical inquiries.
You will work with the Customer Care Manager to push improvements, resolve escalations, educate owners on vehicle operations, and help build scalable processes and scripts for a superior Lucid customer experience.
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