Customer Care Team Lead – Technical Support
Job in
Southfield, Oakland County, Michigan, 48076, USA
Listed on 2026-08-02
Listing for:
Lucidmotors
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Lucid Motors is seeking a customer care leader to guide a team of specialists handling inbound calls, chats, and tickets for technical inquiries. You will collaborate with the Customer Care Manager to improve processes and training while ensuring exceptional customer experiences across channels.
The role emphasizes educating vehicle owners, resolving issues, and driving service improvements with strong communication and technical aptitude.
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