Workplace Ambassador

Job Title

This role serves as a visible, mobile presence within the office environment, enhancing the workplace experience through hospitality, colleague support, space readiness, and operational coordination. Ensures shared spaces are welcoming, functional, and engaging while providing day-to-day support for colleagues, visitors, and workplace events.

Maintains cafés, coffee stations, inclusive spaces, and meeting rooms to ensure they are organized, operational, and guest-ready

Manages inventory and replenishment of workplace supplies and amenities

Conducts regular workplace walkthroughs, identifies issues, and coordinates cleaning, maintenance, and repair activities

Provides real-time workplace assistance, guidance, and problem resolution for colleagues and visitors

Supports workplace programming, enterprise events, and colleague engagement activities, including room setup, catering coordination, and event execution

Performs furniture movement and room reconfigurations to support business and event requirements

Submits, tracks, and coordinates facilities and technology service requests

May support additional workplace safety responsibilities such as Fire Warden or First Aid Representative

Associate's degree and/or Bachelor's degree preferred

0-2 years of related experience

Experience in office administration, hospitality, workplace services, facilities support, or a related field

Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment

Customer service and hospitality-oriented mindset with demonstrated adaptability and initiative

Strong verbal communication and interpersonal skills with the ability to engage effectively with diverse audiences

Proficiency with Microsoft Office applications, including Word, Excel, and Power Point

Never: 0%;
Occasional: 1-33%;
Frequent: 34-66%;
Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Frequent

Walking – Frequent

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Frequent

Lifting/Carrying (over 25 lbs.) – Occasional

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Occasional

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking…