Call Center Rep Tips Camera – No Headset, No Queue – Southfield

Call Center Rep? Earn Up To $23/hr (Tips) On Camera – No Headset, No Queue – Southfield

No more queues. No more tickets. No more "your call is very important to us."

Your communication skills and ability to stay calm and professional under pressure are exactly what Evolution is looking for. We just pay more, the environment is completely different, and you actually earn tips.

Evolution is hiring On-Camera Game Hosts at our Southfield, MI studio. You'll host live casino games
- Blackjack, Roulette, Baccarat while players join online from around the world.

If you've been sitting in a call center, your people skills are exactly what we need. Just without the headset.

No casino experience needed. We'll train you.

$17-$23/hr with tips (base rate + guaranteed tip rate, and customer tips are unlimited!!)

No prior casino or gaming experience required. Our Evolution Academy trains you from the ground up while paying you from day one.

What You Will Do

• Host live casino games on camera
  - Blackjack, Roulette, and Baccarat
• Engage online players in friendly, professional conversation every shift
• Deal cards, spin the wheel, and keep the game running smoothly
• Follow trained game procedures with accuracy and consistent energy

Why Customer Service Workers Thrive Here

• Use your people skills in a role that is actually fun
• Earn tips on top of your hourly rate - something no call center ever offered
• Consistent schedule, same days and shift every week
• No phone queues, no tickets, no escalations
• Clean modern studio - no headsets, no hold music, no stress

What We Offer

• $17-$23/hr (base rate + guaranteed tip rate, unlimited customer tips!!)
• Paid training through Evolution Academy
• Paid breaks and PTO
• Medical, Dental, and Vision insurance
• 401(k) with annual match
• Performance bonuses
• Career growth into trainer, senior dealer, and supervisor roles
• Nationwide employee discount program
• Free parking and modern studio with break room and refreshments

Shift Options

• Day, evening, and overnight shifts available
• 40-hour (5-day) and 32-hour (4-day) consistent weekly schedules
• Weekend availability required

Who We Are Looking For

• Current or former customer service rep, call center agent, or support specialist
• Strong communicator comfortable on camera
• Professional, reliable, and consistent
• Available for full-time hours including evenings, weekends, and holidays
• No casino experience needed

Must be 21 years of age or older

High School Diploma or equivalent

Must be able to obtain a MI Gaming License

Must complete pre-employment background check

Must wear assigned uniform and maintain professional appearance standards

1 to 2 years of customer service or hospitality experience preferred

Prolonged sitting at counter height chairs and tables

Repeated use of both hands and arms

Ability to see and read a chat screen from 4 or more feet away

Ability to communicate verbally to players

Ability to lift up to 10 lbs

Ability to present on camera under professional studio lighting

Game Show Hosts: ability to wear 2 inch or higher heels while standing for 1.5 hours at a time

Evolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world.

At Evolution, everyone is a winner. We embrace diversity and hire personalities across any background, ethnicity, gender expression, and religion.

All your information will be kept confidential according to EEO guidelines.