Medical Front Desk - Contingent Southfield

Shift: Days 8:30 AM – 5:30 PM. No Weekends

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

• High School diploma equivalency or one year of applicable cumulative job specific experience required.
  • Note:
    
    Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Excellent customer service skills and attention to detail.
• Ability to verify patient insurance coverage and demographics, prepare patient rooms, provide pertinent information including patient education as directed.
• Familiarity with medical office workflows preferred.
• Ability to function collaboratively in a team setting.
• Familiarity with medical terminology preferred.
• Comfortable with technology in office setting.

• Organization:
  Henry Ford Providence Hospitals
• Shift: Day Job
• Union Code:
  Not Applicable