ECommerce User Experience; UX Designer

Responsibilities

• Collaborate with product managers, developers, and other stakeholders to understand business objectives and user needs.
• Translate business requirements and user needs into intuitive and engaging user interfaces for the ecommerce website.
• Conduct user research, benchmarking and analysis to gather insights and validate design decisions.
• Create wireframes, prototypes, and mockups to visualize and communicate design concepts effectively.
• Conduct usability tests, interviews, surveys, and heuristic evaluations to gather actionable insights and feedback from our customer base.
• Iterate designs based on feedback, data‑driven insights, and emerging trends in ecommerce UX/UI design.
• Ensure consistency in design elements, interactions, and user flows across different pages and devices.
• Advocate for user‑centric design principles and best practices within the organization.
• Stay updated on industry trends, emerging technologies, and competitor experiences to identify opportunities for innovation and improvement.
• Collaborate with developers to ensure the feasibility and implementation of design solutions within technical constraints.
• Participate in design reviews, brainstorming sessions, and cross‑functional workshops to foster collaboration and ideation.
• Utilize tools and methodologies such as journey mapping, personas, and empathy mapping to deepen understanding of the customer experience.
• Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, conversion rates, and engagement metrics to track the impact of UX improvements.
• Plan, execute, and analyze A/B tests to validate design hypotheses and improve user engagement and conversion rates.
• Design user‑centered digital experiences that adhere to accessibility standards such as WCAG 2.1, ensuring our products are usable by people with diverse abilities.

• Bachelor's degree in Design or related field.
• 3-5 years' experience as a UX/UI designer
• Experience with design tools such as Sketch, Adobe XD, Figma, or similar software.
• Strong understanding of user‑centered design principles, information architecture, and interaction design.
• Experience conducting user research, usability testing, and applying insights to inform design decisions.
• Solid portfolio displaying examples of ecommerce website designs, wireframes, prototypes, and user flows.
• Excellent communication skills with the ability to articulate design concepts and rationale to stakeholders.
• Ability to work collaboratively in a fast‑paced environment, prioritize tasks, and meet deadlines.
• Knowledge of accessibility standards and best practices in ecommerce design is preferred.