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Hybrid Help Desk Specialist - Elevate End-User Support
Job in
Southfield, Oakland County, Michigan, 48076, USA
Listed on 2026-06-02
Listing for:
100 Raymond James & Associates, Inc.
Full Time, Part Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
100 Raymond James & Associates, Inc. in Southfield, Michigan is seeking a Support Specialist to assist end-users with computer hardware/software issues. The role follows a hybrid work model, requiring in-office attendance 2-3 days a week. Responsibilities include troubleshooting, documenting issues, and ensuring quality standards.
Ideal candidates have an associate's degree in relevant fields, a commitment to obtaining HDI Certification, and possess technical knowledge of operating systems and networking. Excellent communication skills are necessary for effective customer interactions.
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