Principal Service Delivery Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location

Troy, MI

About the job you're considering

Accountable for the end-to-end delivery of application separation initiatives, ensuring uninterrupted business operations, strict adherence to Statements of Work (SOW), and audit-ready outcomes. This role serves as the single point of accountability for delivery strategy, execution, risk management, financial oversight, and TSA exit readiness.

Your role

* Lead delivery across all in-scope business domains (e.g., Finance, HR), ensuring aligned execution and outcomes

* Coordinate closely with domain leads, central governance teams, and third-party vendors to drive integrated delivery

* Ensure alignment with divestiture milestones and program timelines

* Manage vendors against SOW commitments, ensuring performance, accountability, and compliance

* Oversee risk management, issue resolution, and adherence to regulatory and compliance requirements

* Drive executive-level reporting, providing clear visibility into progress, risks, and financials

* Enforce consistent delivery standards, governance frameworks, and controls across all work streams

* Collaborate with Central PMO, Security, Architecture, Compliance teams, and external system integrators

Your skills and experience

* Senior IT delivery leader with proven experience managing large-scale application portfolios in complex enterprise environments

* Hands-on leadership style with the ability to deep dive into individual work streams and proactively mitigate risks and issues

* Demonstrated experience in divestiture programs and application separation, including TSA execution and regulatory alignment

* Strong background in multi-vendor delivery models and SOW-driven engagements

* Excellent stakeholder management and communication skills, with the ability to align executive, business, and technical audience.

#LI-AS2

The base compensation range for this role in the posted location is: $123,750 to $282,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to:
Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

* Paid time off based on employee grade (A-F), defined by policy:
Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

* Life and disability insurance

* Employee assistance programs

* Other benefits as provided by local policy and eligibility

Important Notice:
Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered…