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Hybrid Product Support Analyst: API & Data Troubleshooter

Job in Southfield, Oakland County, Michigan, 48076, USA
Listing for: StaffBright
Full Time position
Listed on 2026-06-24
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Systems Analyst, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Staff Bright is seeking a Product Support Analyst to join a technology support team in Southfield, MI. This hybrid role involves providing Level 1 technical support, troubleshooting customer issues, and ensuring smooth system operations.

Successful candidates will have over 3 years of experience in technical support or related areas, along with expertise in SQL, Postman, and data analysis. You'll interact with customers and collaborate with internal teams, ensuring effective communication while diagnosing issues.

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