Divisional Vice President Detroit

Your Impact as a Division Vice President

The Division Vice President (DVP) serves as the operational keystone of Mission Pet Health's field leadership structure, translating group-level strategy into execution across a portfolio of veterinary hospitals. The DVP drives consistent execution, operational excellence, and financial performance through hands‑on leadership of 3-4 regional teams, while maintaining operational standards and fostering a culture that serves both patients and team members.

• Meet or exceed divisional financial targets, including revenue growth, EBITDA, and operational KPIs.
• Ensure newly acquired hospitals meet or exceed performance benchmarks within established integration time frames, focusing on operational excellence throughout the transition process.
• Reduce regional performance variability by standardizing best practices across 3-4 regions.
• Measure and drive engagement and reduce turnover rates for key clinical and operational roles within the division, with a focus on Regional Operations Directors (RODs), Regional Medical Directors (RMDs) and hospital leadership roles.

• Execute the divisional strategy established in partnership with the GVP.
• Manage divisional P&L with particular focus on controllable expenses and operational efficiencies.
• Lead the detailed operational planning and resource allocation needed to fulfill strategic objectives.
• Oversee operations across 3-4 regions, ensuring consistency in service delivery and operational standards.
• Conduct regular business reviews with regional teams to assess performance, identify challenges, and implement solutions.
• Monitor critical performance indicators and lead rapid intervention when metrics fall below targets.
• Directly manage RODs and RMDs, building strong bench strength through intentional talent development, coaching, and career pathing.
• Build and maintain effective dyad partnerships at the regional level, modeling collaborative leadership approaches.
• Ensure that each region has clear goals that are set for each hospital, with a clear process to track and communicate performance against these goals with the local hospital leadership team.
• Champion standardized protocols and systems while accommodating necessary local adaptations.
• Support the established integration process by collaborating with the integration team, focusing on performance management during transitions, team development, and reinforcing cultural alignment within newly acquired hospitals.
• Identify opportunities to optimize resource utilization across regions through shared staffing models, consolidated purchasing, and regional centers of excellence.
• Connect hospital teams to the broader organizational mission through compelling communication and regular field presence.
• Serve as a crucial feedback channel, bringing field insights and regional challenges to the Field Leadership Team.

• People & Team Leader
• Cultivates high-performing regional leadership teams through coaching and performance management.
• Identifies emerging talent and creates stretch opportunities to accelerate growth.
• Creates development plans tailored to individual team members' strengths and growth areas.
• Addresses performance issues promptly with appropriate support and accountability measures.
• Drives alignment and fosters collaborative problem-solving within and across regional teams.
• Operational Execution
• Transforms strategies into detailed action plans with clear ownership and timelines.
• Maintains focus on key operational metrics that drive financial performance.
• Systematically identifies and removes barriers to efficient hospital operations.
• Balances standardization needs with appropriate flexibility for local market conditions.
• Implements systems to track progress and ensure accountability at all levels.
• Financial Stewardship
• Demonstrates strong command of operational levers that impact financial outcomes.
• Makes resource allocation decisions that balance short-term results with long-term growth.
• Implements innovative solutions to optimize labor models and supply costs.
• Translates financial targets into specific operational actions for regional teams.
• Maintains discipline around capital expenditures and return on investment.
• Cross Functional Collaboration
• Works effectively with support functions to bring resources to regional teams.
• Advocates for regional needs while maintaining enterprise perspective.
• Navigates organizational relationships to accelerate decision-making and resource allocation.
• Aligns regional initiatives with functional team priorities (marketing, HR, finance).
• Resolves cross-departmental issues to maintain operational momentum.
• Change Management
• Guides teams through transitions with clear communication and expectation setting.
• Manages resistance to change through empathy and compelling vision-sharing.
• Adapts implementation approaches based on regional team readiness and capability.
• Celebrates early wins to build momentum for larger transformations.
• Maintains…