Division Vice President Detroit

Your Impact as a Division Vice President

The Division Vice President (DVP) serves as the operational keystone of Mission Pet Health's field leadership structure, translating group-level strategy into execution across a portfolio of veterinary hospitals. The DVP drives consistent execution, operational excellence, and financial performance through hands‑on leadership of 3‑4 regional teams, while maintaining operational standards and fostering a culture that serves both patients and team members.

This Division Includes Hospitals Located In:

• Michigan
• Indiana
• Illinois
• Northern Kentucky

The ideal candidate will reside within the Division to ensure strong field presence, accessibility to regional teams, and deep understanding of local market dynamics. While relocation may be considered for an exceptional candidate, strong preference will be given to candidates currently living within the Division.

• Meet or exceed divisional financial targets, including revenue growth, EBITDA, and operational KPIs.
• Ensure newly acquired hospitals meet or exceed performance benchmarks within established integration time frames, focusing on operational excellence throughout the transition process.
• Reduce regional performance variability by standardizing best practices across 3‑4 regions.
• Measure and drive engagement and reduce turnover rates for key clinical and operational roles within the division, with a focus on Regional Operations Directors (RODs), Regional Medical Directors (RMDs) and hospital leadership roles.

• Execute the divisional strategy established in partnership with the GVP.
• Manage divisional P&L with particular focus on controllable expenses and operational efficiencies.
• Lead the detailed operational planning and resource allocation needed to fulfill strategic objectives.
• Oversee operations across 3‑4 regions, ensuring consistency in service delivery and operational standards.
• Conduct regular business reviews with regional teams to assess performance, identify challenges, and implement solutions.
• Monitor critical performance indicators and lead rapid intervention when metrics fall below targets.
• Directly manage RODs and RMDs, building strong bench strength through intentional talent development, coaching, and career pathing.
• Build and maintain effective dyad partnerships at the regional level, modeling collaborative leadership approaches.
• Ensure that each region has clear goals that are set for each hospital, with a clear process to track and communicate performance against these goals with the local hospital leadership team.
• Champion standardized protocols and systems while accommodating necessary local adaptations.
• Support the established integration process by collaborating with the integration team, focusing on performance management during transitions, team development, and reinforcing cultural alignment within newly acquired hospitals.
• Identify opportunities to optimize resource utilization across regions through shared staffing models, consolidated purchasing, and regional centers of excellence.
• Connect hospital teams to the broader organizational mission through compelling communication and regular field presence.
• Serve as a crucial feedback channel, bringing field insights and regional challenges to the Field Leadership Team.

• People & Team Leader
  • Cultivates high‑performing regional leadership teams through coaching and performance management.
  • Identifies emerging talent and creates stretch opportunities to accelerate growth.
  • Creates development plans tailored to individual team members' strengths and growth areas.
  • Addresses performance issues promptly with appropriate support and accountability measures.
  • Drives alignment and fosters collaborative problem‑solving within and across regional teams.
• Operational Execution
  • Transforms strategies into detailed action plans with clear ownership and timelines.
  • Maintains focus on key operational metrics that drive financial performance.
  • Systematically identifies and removes barriers to efficient hospital operations.
  • Balances standardization needs with appropriate flexibility for local market conditions.
  • Implements…