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Optical Service Team Lead & Training Specialist

Job in Southfield, Oakland County, Michigan, 48076, USA
Listing for: Henry Ford Health System
Full Time position
Listed on 2026-03-12
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading healthcare organization in Southfield is seeking an Optical Service Representative to manage scheduling and provide training for new hires. This role involves resolving patient inquiries, handling appointments, and utilizing teamwork to meet customer expectations. Candidates must have a high school diploma, retail or hospitality experience, and excellent customer service skills. Evening and weekend shifts are required in a retail optical environment.
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