Golf Shop Attendant

Overview

At Plum Hollow Country Club, we strive to be a premier private club, offering world-class amenities and unparalleled service. We are committed to creating a welcoming and inclusive environment where all members can build lasting connections, make memories, and a member experience exceeding expectations. With a focus on excellence and continuous improvement, we aim to be a source of pride for our members, their families and guests.

Garnering national recognition as one of Golf Digest's Top 100, and host to numerous national tournaments (1943 Ryder Cup, 1947 PGA Championship, 1957 Western Open, 2015 Michigan Amateur, 2022 GAM Championship, 2023 US Open Qualifier), Plum Hollow's championship course seamlessly fuses the game to its surroundings with sweeping elevations and one of the best routings in the United States. An 18-hole course with a storied past, world-renowned architects Harry Colt and Charles Hugh Alison designed the course during the city's peak, when golf was becoming the game of America's leading industrialists and those who wanted to be like them.

What they built was special. Famous for the masterpieces of Muirfield, Royal Portrush, Sunningdale, Milwaukee Country Club and others, Colt and Alison are regarded by golf aficionados across America as giants in the industry.

Plum Hollow Country Club is seeking a dedicated Golf Shop Attendant to join our team for the 2025 season. This role plays a key part in delivering outstanding service to our members and guests while enhancing the overall golf shop experience. The ideal candidate will have excellent communication and interpersonal skills, a passion for golf, and the ability to engage with customers in a professional and welcoming manner.

All responsibilities will be carried out with a strong commitment to exceptional customer service and member satisfaction.

• Previous high traffic/high volume retail experience is preferred, with an understanding of POS systems and basic sales techniques.
• Experience in the golf industry is also preferred, but not mandatory.
• Strong customer service skills, with an ability to multi-task and communicate effectively.
• Strong organizational skills are essential for success.
• Basic knowledge of computer programming and various technologies.

• Assist the Professional Staff in the promotion and enhancement of the total golf experience.
• Greet all members and guests with a welcoming and positive attitude.
• Maintain the appearance and cleanliness of the Golf Shop at all times.
• Maintain displays of merchandise, including tucking of tags, folding, steaming, and organization.
• Assist in the coordination and execution of member events and Monday outings.
• Handle phone calls and member inquiries.
• Assist in the management of the tee sheet.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Assist in inventory control of hard goods and soft goods, as well as manage special orders.

• Playing and practice priveleges.
• Staff clothing allowance.
• Work experience opportunities.
• Complimentary meals.