Michigan Commercial Risk Account Executive Leader

Posting Description

Aon is looking for a Commercial Risk Account Executive Practice Leader in Michigan!

As part of an industry‑leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting our Commercial Risk practice in Aon’s Michigan market.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Primarily responsible for leading talent development and driving growth across the Account Executive team. Accountable to the Market Leader to deliver retention and rollover goals for the office as well as new business across the Local Practice. This responsibility may extend beyond direct Account Executive reporting.

• Ensures that every Account Executive has a plan to grow their book of business through new and penetration sales.
• Helps the team establish clear roles, responsibilities and performance expectations for their client service teams. Monitors client satisfaction, particularly through client survey feedback. Monitors team performance and suggests changes in AE assignments and the composition of service teams as appropriate. Orchestrates succession planning on key clients and Account Executives. Works with leadership ensure that each client has an AE assigned.
• Acts as Account Executive for a portfolio of clients and owns responsibility for an individual sales goal based on new business growth with new clients.
• Leads Account Executive recruiting and talent pipeline for assigned area.
• Educates Account Executives directly and by assisting with training plans in client management, risk management, insurer interface and Aon resources, processes and tools.
• Helps Account Executives marshal appropriate resources to support retention and sales efforts and to assist clients in unusual circumstances such as large claims, changing exposures, etc.
• Helps resolve internal issues with geographies, practices, Aon Client Services (ACS), and other groups or people as needed.
• Drives and monitors the implementation and delivery of the entire client service cycle.
• Ensures adherence to client delivery methodology, particularly the key elements of the renewal process.
• Ensures Account Executives consistently adhere to the Client Service Standards for key tasks and results to clients, including Client Plans, Client Steward ships, Renewal Strategy Meetings and Renewal Proposals.
• Assists Account Executives with strategy and negotiation of client fees, ensuring Aon’s value is clearly communicated as the driver of fee‑setting.
• Develops Market plan for annual Strategic Account Review (SAR) meetings including selection of accounts, execution of meetings and follow‑ups to drive growth and reduce Jeopardy.
• Team‑ing with Sales & Marketing, drives Account Executive efforts on new client acquisition and growth within existing accounts, including collaboration with originators. Raises Account Executive awareness of and skills to introduce all the company’s products, services and specialty expertise.
• Coaches the Discovery Process to ensure each client’s needs are identified and a strong Client Promise Plan is delivered to help clients achieve their goals and objectives. Serves as a resource of industry, product or market area expertise to internal and external clients.
• Working with leadership, leads critical best practice client management efforts including Strategic Account Reviews, Fee Discipline and Client Return to Profitability Planning.

• Required to have at least 10 years of appropriate insurance experience, coupled with managerial ability.
• Strong project and account team management experience, along with strong negotiation skills.
• In‑depth working knowledge of the insurance business and the assigned clients’ needs as well as all major lines of business.
• Evidence of ability to become proficient in the use of Aon specific software tools.

• Broker…