More jobs:
Renewals & Customer Loyalty Specialist
Job in
Southfield, Oakland County, Michigan, 48076, USA
Listed on 2026-07-31
Listing for:
Guardian-Alarm
Full Time
position Listed on 2026-07-31
Job specializations:
-
Sales
Customer Success Management
Job Description & How to Apply Below
Guardian-Alarm seeks a Customer for Life Specialist to deliver exceptional service by implementing retention strategies to reduce cancellations and secure renewals. You will work with customers at risk of leaving, addressing concerns and presenting Guardian’s value.
In this role you will negotiate renewals, upsell products, meet retention targets, and collaborate with sales and field teams. Strong communication and problem-solving are essential, along with a customer-first approach and the
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