Maintenance Technician

Job Details

Job Location:

Highland Towers - Southfield, MI 48075

Salary Range: $18.00 - $25.00 Hourly

The Service Technician plays a key role in maintaining the physical condition, safety, and appearance of the community. This position supports the Service Manager by completing day-to-day apartment maintenance and service requests, performing preventative maintenance, and completing unit turns. The Service Technician helps ensure homes are move-in ready, systems are functioning properly, and residents enjoy a safe, well-maintained living experience.

• Complete resident maintenance work orders promptly, accurately, and with quality workmanship.
• Assist with apartment turnovers, including painting, cleaning, appliance checks, and general repairs to ensure units are move-in ready.
• Perform repairs and maintenance on apartment systems, including plumbing, electrical, HVAC, appliances, and fixtures, within the scope of training and certification.
• Conduct regular inspections and preventative maintenance on apartments, grounds, and common areas.
• Identify, document, and report maintenance issues that may impact safety, habitability, or property condition.
• Maintain pools and pool equipment where applicable, following required health and safety standards.
• Keep the maintenance shop, tools, and equipment clean, organized, and in good working condition.
• Perform snow removal and seasonal maintenance as needed.
• Perform other duties as assigned to support property operations.

• Adhere to OSHA, Worker’s Compensation, Fair Housing, and all applicable local, state, and federal regulations.
• Follow all company safety procedures and use appropriate protective equipment (PPE).
• Safely handle, store, and dispose of chemicals, tools, and materials.
• Participate in the on-call rotation and respond to after-hours maintenance emergencies as required.

• Deliver outstanding service to residents, responding to requests with professionalism, courtesy, and urgency.
• Communicate effectively with the Service Manager and Community Director regarding work status, recurring issues, safety concerns, and unit readiness.
• Provide clear explanations to residents when repairs are completed or follow-up is needed.
• Represent Acme Residential with integrity, respect, and a customer-first mindset in all resident, vendor, and team interactions.

• High school diploma or equivalent required.
• Minimum 1 year of property maintenance experience (multi-family preferred).
• HVAC, boiler, plumbing, electrical, and appliance repair experience preferred.
• Ability to lift and carry up to 50 pounds and comfortably use ladders and stairs.
• Strong attention to detail, time management, and communication skills.
• Ability to work a flexible schedule, including evenings, weekends, and on-call rotations.

• Ability to lift, carry, push, and pull up to 50 pounds occasionally throughout the workday, including tools, equipment, appliances, and supplies.
• Ability to climb ladders, use stairs, and work at heights as needed to access apartments, roofs, and mechanical areas.
• Ability to work both indoors and outdoors in varying weather conditions, including heat, cold, rain, snow, and temperature extremes.
• Ability to frequently use manual dexterity and hand-eye coordination to operate maintenance tools and equipment, including repetitive hand, arm, and wrist movements.
• Ability to stand and walk for extended periods throughout the workday and to frequently stoop, kneel, crouch, crawl, twist, and bend while performing maintenance, repairs, and unit turnover tasks.
• Ability to visually inspect units, equipment, and property conditions and to hear and respond to alarms, equipment sounds, and…