Community Manager, Assistant

Position Responsibilities

• Provides administrative support and other tasks as directed for the assigned Community Manager.
• Partners with AAM's Management Team to ensure compliance with State & Federal Assoc. Laws.
• Develops a working relationship with community board members and various committees.
• Answer and provide customer service to homeowner calls and emails.
• Assists with community inspections according to AAM's management contract.
• Attend evening Board meetings and assist with assigned post‑meeting follow‑ups.
• Assist in the preparation and attend annual meetings.
• As directed, assists with reviewing monthly financials and submits community accounts payable.
• As directed, assists in obtaining bid proposals. Prepares bid comparisons for manager and board review.
• Maintains accurate and current association records, calendars and website.
• Maintains meeting schedule and open communication with contract vendors.
• Maintains strict adherence to community and company deadlines.
• Works with Administrative Assistant to update community disclosure packages.
• Performs other duties as directed.

• Strong computer software and internet proficiency.
• Excellent interpersonal skills: positive written and verbal communication abilities.
• Time Management: the ability to organize and manage multiple priorities.
• Proven customer service experience, with a strong emphasis on problem resolution.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced communication skills (both verbally and written).

• Sitting in an office setting utilizing a computer and other office equipment.
• May be required to lift boxes, fill paper trays, and other minor physical tasks.
• Walking and/or driving throughout community as needed for inspections and other property needs as designated.
• Sitting and standing for moderate periods of time.
• Utilizing personal automobile for commuting to and from office and assigned communities.

Yes. May require local travel within the Greater Detroit Area.

High School or better.
3 years full‑time paid professional experience working in an administrative/customer service role supporting management staff and/or project management. Valid driver’s license and reliable transportation.

• Dedicated:
  Devoted to a task or purpose with loyalty or integrity.
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well.
• Team Player:
  Works well as a member of a group.
• Self‑Starter:
  Inspired to perform without outside help.

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