Senior Sales Associate

Job Details

• Job Location:
  
  Southgate, MI
  - Southgate, MI 48195
• Position Type:
  Full Time
• Education Level: Not Specified
• Salary Range: $15.00 - $15.00 Hourly
• Travel Percentage:
  None
• Job Shift: Any
• Job Category:
  Sales Senior Sales Associate

• Position title:
  
  Senior Sales Associate
• Reports to:
  
  Store Leader
• Classification:
  Full-Time / Non-Exempt / Hourly

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

• Curious - ask questions, find and solve problems
• Passionate - care deeply about the brand, team, and customers
• Do it Right - take pride in accuracy and credibility
• Service - put others above ourselves

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations

• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization

• Ensure strict adherence to all firearm safety protocols for customers and staff
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure all processes meet regulatory standards
• Ensure range readiness, safety, and cleanliness always
• Validate and elevate if needed parts requirements to ASL

• High School Diploma or equivalent required
• 1-2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

• Medical, Dental, and Vision health insurance
• Unlimited Shooting
  - Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed - we offer paid training