Retail Membership Sales Specialist
Listed on 2026-07-11
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Sales
Retail Sales, Sales Associate/Assistant, Customer Success Mgr./ CSM, Inside Sales
About the Role
Join us today! Unlock Your Sales Potential at AAA Club Alliance. Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. This full‑time Retail Membership Sales Specialist works from Monday to Friday, 8AM to 6PM with Saturday shifts 8AM to 5PM, and no Sunday hours.
The position is 37.5 hours per week and is eligible for incentive pay (average $162–$500 per month) and a comprehensive benefits package.
Location:
755 Queen Street, Southington, CT 06489.
- Sell and process new AAA memberships, maximizing opportunities to upsell and cross‑sell upgrades and add‑ons.
- Drive active engagement with the membership base through in‑store sales, inquiries, and outbound calls.
- Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
- Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
- Serve as the go‑to person in the store for all membership‑related inquiries, providing expert guidance and support to customers.
- Assist with cashiering, tag and title, and IDEMIA services as needed.
- Minimum of three (3) years of sales and customer service experience.
- Strong written and oral communication skills to engage customers and articulate the value of AAA memberships.
- Proficiency navigating multiple websites and programs; essential for multitasking in a fast‑paced retail environment.
- Notary Public designation or willingness to obtain within 6 months of employment.
- High school diploma or equivalent required.
- Satisfactory pre‑employment and post‑employment screening results, including criminal, drug, and applicable state/vendor screenings.
- Ability to obtain the necessary membership license (or others) as required to perform essential functions.
- Medical, Dental, and Vision plan options.
- Up to 2 weeks paid parental leave.
- 401(k) plan with company match up to 7%.
- 2+ weeks of PTO within your first year.
- Paid company holidays.
- Company‑provided volunteer opportunities, plus 1 volunteer day per year.
- Free AAA membership.
- Continual learning reimbursement up to $5,250 per year.
Full‑time associates are offered a comprehensive benefits package including up to three weeks of paid time off during the first year. Work can be performed remotely for primary residences within the coverage footprint of AAA Club Alliance Inc., located in Washington DC and 13 states:
Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. We cultivate a welcoming and inclusive workplace, striving to attract and retain candidates with a passion for their work. Our hiring decisions are based upon qualifications, experience, skills, availability, cooperation, and job performance. AAA Club Alliance meets all federal, state, and local disability law requirements and provides reasonable accommodations for applicants and employees with disabilities.
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