Receptionist, Customer Service​/HelpDesk

Receptionist

Position: Receptionist
Schedule: 3 Days/Week | 13-Hour Shifts

As aReceptionist,you’llbe the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoyspurposefulwork.

No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast-paced customer service role, you already have the skillswe’relooking for —we’llteach you everything else.

• Greet every visitor with warmth and professionalism

• Manage check-ins and check-outs, verify information, andassistwith forms

• Schedule and confirm appointments

• Maintain a clean, calm, and welcoming front desk area

• Use digital tools and office systems efficiently

• Support teammates and adapt to changing needs

• A people-first attitude with excellent communication skills

• Ability to multitask and stay calm under pressure

• Comfortable using email, calendars, and scheduling systems

• Willingness to learn new processes and tools

• 1+yearof customer-facing experience (retail, hospitality, etc.)

• High School Diploma or GED

• 10 PTO days (15 after year
  1) + 10 paid holidays

• 90% covered health, dental & vision insurance

• 401k + internal growth opportunities

• Referral Bonuses
  -Get rewarded for bringing great people into the team

At Serenity, we believe in creating positive, life-changing experiences for our visitors. Byleveraginginnovative technology and top-notch service, we aim to redefine how people engage with our services. Our mission is tohelpindividualstakecontrol of their journey, andwe’relooking for team members who are passionate about making that happen.