Food & Beverage Outlets Supervisor

The Hilton Southlake Town Square is proud to be one of Hilton’s most prestigious properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a Connie Award-winning hotel, we offer 248 beautifully appointed guest rooms and over 28,000 square feet of flexible meeting space, all overlooking the vibrant Southlake Town Square.

At Hilton Southlake, we also take care of our team. Enjoy employee discounts at Hilton Hotels & Resorts, a Quarterly Team Member Celebration
, and our Employee of the Quarter Program
. Plus, we offer complimentary meals and a fun, supportive work environment.

Join us and be a part of something truly special!

At Hilton Southlake, we believe that exceptional hospitality begins with a thriving team. We’re proud to offer a workplace culture that values connection, recognition, and shared success. Our commitment to team member well‑being goes beyond the job description.

Complimentary Meals — All AM and PM shift team members enjoy free, freshly prepared lunches daily — because great service starts with feeling nourished and appreciated.

Quarterly Rallies — Every quarter, we come together to celebrate wins, share updates, and energize our team with rally‑style events that foster unity, motivation, and a shared sense of purpose.

Employee Recognition — We spotlight outstanding contributions through formal recognition programs, shout‑outs, and awards that honor those who go above and beyond. Your dedication doesn’t go unnoticed—it’s celebrated.

Monthly Family Breakfasts — Once a month, we host a warm, welcoming breakfast for our team family style. It’s a chance to connect, relax, and enjoy a moment of hospitality together — Hilton style.

About Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well‑defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Oversees all a la carte Food and Beverage operations, including restaurant, room service and lounge, including greeting and escorting guests to tables, supervising all staff, and maintaining a courteous and efficient operation to deliver quality product and service to restaurant customers.

• Assist Restaurant Manager/F&B Director in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet.
• Maintain outlet scheduling and payroll.
• Organize and conduct pre‑shift and departmental meetings communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes.
• Meet and greet guests as they arrive, escort them to their table, and present menus.
• Answer telephones in a clear voice, coordinate and document reservations.
• Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends.
• Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.
• Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves.
• Ensure maintenance of equipment by calling for repairs and training staff on proper use.
• Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing.
• Provide clean and safe environment by assigning and assisting with cleaning.
• Adheres to all company policies and procedures.
• Follo…