Spa General Manager​/Spa Manager – Luxury Spa & Med Spa

10 days ago Requisition

Salary Range: $65,000.00 To $ Annually

Compensation:$75,000 – $100,000 (Salary + Performance Bonus)
Job Type: Full-time
Schedule: Weekdays, evenings, and weekends as needed

For nearly 20 years
, Hiatus Day Spa + Med Spa has been redefining modern wellness in Texas. What began as a single spa has grown into one of the most recognized day spa and med spa brands in the state
, with 12
locations and more than 12,000 loyal members statewide
.

Our mission is simple:
make regular self-care accessible so guests can relax, recharge, and repeat.

As we continue expanding into new Texas communities, we are looking for experienced Spa Managers, Wellness Managers, and Hospitality Leaders who want to grow their careers with a company that values leadership, operational excellence, and exceptional guest experiences.

This is an opportunity to lead a location for a Texas-proud brand with nearly two decades of success and exciting growth ahead.

Our most successful Spa Managers are entrepreneurial leaders who love running a business and developing people.

You may be a great fit if you:

Love leading teams and developing future leaders

Are energized by driving revenue, memberships, and guest loyalty

Enjoy using data and KPIs to guide business decisions

Have a passion for wellness, hospitality, and exceptional guest experiences

Take pride in building a culture where teams thrive and guests feel cared for

This role is perfect for leaders coming from spa, wellness, hospitality, luxury retail, or service-driven businesses.

As the Spa General Manager
, you are the heartbeat of your location
—fully empowered as the leader of your spa, the developer of your team, and the driver of your business performance.

You will oversee front-of-house teams, service providers, and daily spa operations
, ensuring that every guest receives an exceptional experience “The Hiatus Way.”

This role balances people leadership, operational excellence, and business strategy
, making it ideal for a results-driven leader passionate about developing teams and growing a successful business.

Take ownership of your spa’s revenue growth, profitability, and operational performance

Monitor and drive KPIs including membership growth, retail sales, guest retention, and service utilization

Use financial insights and daily reporting to guide strategic business decisions

Manage budgets and optimize profitability while maintaining exceptional guest experiences

Partner with Med Spa leadership to expand and elevate aesthetics services

Collaborate with brand partners to host retail and wellness events

Inspire, coach, and develop a high-performing spa team

Lead Front Desk, Guest Experience, and Service Provider teams

Build a culture of accountability, collaboration, and career growth

Partner with the Talent Acquisition team to recruit top talent

Ensure staffing levels meet guest demand and support revenue goals

Mentor team members and develop future leaders within the organization

Champion “The Hiatus Way” guest experience

Ensure every guest receives personalized, results-driven services and expert recommendations

Drive membership growth and guest loyalty

Respond to guest feedback and continuously improve the guest journey

Maintain a spa environment that is beautiful, welcoming, and aligned with brand standards

Oversee daily spa operations including staffing, scheduling, payroll, and inventory

Execute operational SOPs and maintain consistent brand standards

Ensure compliance with industry regulations and company policies

Maintain exceptional cleanliness, organization, and operational flow