Business Analyst

Position Purpose

We’re seeking a proactive Business Analyst to support reporting and analytics across the organization. The ideal candidate is comfortable working across Excel, SQL, and Microsoft Power BI, and can translate business needs into clear, reliable reporting solutions. This role will partner with stakeholders to gather and document requirements, develop and validate reports and dashboards, and deliver insights that support day‑to‑day and strategic decision‑making.

The analyst will also support end users, lead training sessions, and coordinate testing to ensure accuracy, consistency, and usability of reporting outputs.

• Perform detailed data analysis using Excel to support business decision‑making. Extract, manipulate, and analyze data from various sources to identify trends and patterns. Conduct ad hoc data analysis as requested by management or other departments. Create graphs and visuals in Excel for executive presentations. Develop, maintain, and troubleshoot Excel‑based reports and dashboards.
• Work with stakeholders to understand their needs and requirements. Conduct interviews, workshops, and surveys to gather detailed information. Analyze and document business processes, workflows, and systems. Create mock‑ups, wireframes, and prototypes to illustrate potential solutions. Create detailed requirement specifications, functional specifications, and business requirement documents. Facilitate meetings and presentations to communicate findings, recommendations, and project updates.
• Conduct training sessions for end users on how to generate, interpret, and use Power BI reports effectively. Create user‑friendly documentation, training materials, and instructional training videos. Assist in answering analytics inbox emails and tickets in a timely and professional manner. Triage tickets and emails to the appropriate team member. Resolve or elevate issues as needed, ensuring customer satisfaction.
• Develop test plans and test cases to ensure solutions meet business requirements. Conduct or coordinate user acceptance testing (UAT). Identify and document defects and work with development teams to resolve them.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education
  :
  Bachelor’s degree in Business, Finance, Mathematics, Computer Science, Economics, or Statistics.
• Experience
  :
  • At least 5 years of experience in data analysis, evaluation, and visualization in the healthcare industry; finance experience also considered.
  • Advanced proficiency in Microsoft Excel, including functions and formulas, data analysis techniques, and data visualization including graphs and charts.
  • Business and requirements gathering sessions and documentation experience.
  • Experience documenting requirements and report mock‑ups.
• Performance Requirements
  :
  • Excellent communication, presentation, and customer service skills.
  • Proficient with Microsoft suite of tools; advanced Excel knowledge.
  • Basic SQL skills;
    Snowflake experience is a plus.
  • Experience with Power BI; DAX knowledge preferred.
  • Knowledge of data governance concepts and frameworks.
  • Ability to effectively prioritize and handle multiple tasks.
  • Strong attention to detail.
  • Ability to work independently as well as part of a team.
  • Self‑motivated with initiative and a focus on solutions.
  • Strong problem‑solving abilities.

EEO/AA-M/F/disabled/protected veteran.