Account Manager – Health & Life Insurance

Overview

Client Relations | Policy Administration | Licensed Insurance Professional
Buffer Insurance | Full-Time

About Buffer Insurance
At Buffer Insurance, we believe the greatest impact we make is in the lives of others. Our mission is to protect clients, simplify insurance, and help individuals and businesses focus on their long-term goals with confidence. We are a fast-paced, relationship-driven insurance agency specializing in Health Insurance, Life Insurance, Employer Benefits, and Medicare solutions. Through transparency, responsiveness, and trust, we build lasting client relationships and deliver exceptional service.

Culture & Values
Buffer Insurance is committed to cultivating a values-driven, God-honoring workplace. Our culture is grounded in five core values:

• Excellence
• Teamwork
• Health
• Growth
• Trust

These values guide how we serve our clients, collaborate internally, and grow as professionals.

We are seeking a dedicated Account Manager – Health & Life Insurance to support and strengthen client relationships while managing policy administration and renewals. This role is ideal for a licensed insurance professional who excels at communication, organization, and client service.

The Account Manager plays a critical role in client retention, policy implementation, and ongoing account support
, ensuring clients clearly understand their coverage and receive timely, professional service.

This is a salaried position with additional production-based bonus opportunities
.

Client Relationship Management

• Maintain strong, long-term relationships with clients
• Communicate with clients via phone, email, in person, and digital channels
• Provide professional, responsive service that supports client retention
• Clearly communicate policy changes, renewals, and coverage updates

Policy Administration & Support

• Implement new health and life insurance policies
• Manage policy renewals and documentation
• Prepare and process policy documents accurately
• Maintain detailed and organized client records
• Document conversations and ensure timely follow-up

Sales & Growth Support

• Solicit, sell, and negotiate new policies with existing and new clients
• Support internal team members in advancing company growth
• Create educational materials and client-facing literature
• Attend networking events, educational seminars, and community functions on behalf of the company

Administrative & Scheduling Support

• Perform administrative tasks including paperwork, filing, and record maintenance
• Set appointments and manage office schedules
• Effectively manage multiple priorities in a fast-paced environment

• High School Diploma or equivalent required
• Active Texas Health & Life Insurance License or ability to obtain within 60 days
• Excellent verbal and written communication skills
• Strong phone presence with active listening skills
• Highly organized with strong time-management abilities
• Ability to multitask, prioritize, and problem-solve effectively
• Professional demeanor and client-focused mindset

• Base Salary: $44,000 – $48,000 (commensurate with experience)
• Production-based bonus opportunities
• Paid Time Off (PTO)
• Medical Insurance
• Free Dental, Vision, and Short-Term Disability benefits

• Stable, full-time role with growth potential
• Supportive, values-driven team environment
• Opportunity to build long-term client relationships
• Meaningful work helping clients protect their health, families, and futures