Senior Manager, RCSA Taxonomy & Facilitation; PL

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

The Senior Manager, RCSA Management, Taxonomy & Facilitation is a People Leader responsible for leading a team that strengthens, sustains, and continuously matures STS Risk Services’ RCSA practices. This role oversees process taxonomy, risk and control alignment, facilitation standards, quality management, reporting, stakeholder guidance, and governance routines that enable consistent execution of the STS Risk and Control Self-Assessment program. The leader will partner across STS leadership, technology and business teams, first- and second-line risk partners, Internal Audit, Sarbanes-Oxley Compliance, and enterprise oversight functions to drive credible RCSA outcomes, improve control quality, and support risk-informed decision making.

The role also supports responsible innovation by safely developing and adopting AI-enabled business process changes through appropriate governance, controls, transparency, human oversight, monitoring, and alignment to enterprise standards.

• Lead, coach, and develop a high-performing team responsible for RCSA management, taxonomy, facilitation, reporting, and quality routines, ensuring clear priorities, effective execution, and continued professional growth.
• Maintain and mature the STS RCSA process, risk, control, and taxonomy catalog in MyGRC, ensuring alignment with corporate requirements, industry frameworks, enterprise taxonomy expectations, and STS risk management objectives.
• Define, maintain, and continuously improve RCSA practice guidance, facilitation standards, quality expectations, and scalable ways of working based on enterprise requirements, stakeholder needs, recurring execution themes, and program maturity opportunities.
• Oversee routines to identify controls, processes, and risk statements requiring refinement; partner with STS disciplines, control owners, and risk partners to improve control design, evidence quality, issue linkage, and alignment to corporate standards, regulatory expectations, and recognized technology risk frameworks.
• Develop and maintain procedures, templates, decision criteria, and operating routines that support consistent execution of RCSA, control refinement, issue management alignment, quality assurance, and annual or quarterly certification activities.
• Establish, enhance, and maintain centralized reporting and executive-ready insights that communicate RCSA status, control quality themes, risk trends, issue linkages, progress against commitments, and areas requiring leadership attention.
• Develop and maintain strong partnerships across STS leadership, technology and business management, Technology Risk Management, Cybersecurity, Internal Audit, Sarbanes-Oxley Compliance, Enterprise Operational Risk Management, and other oversight partners to support aligned risk practices and credible RCSA outcomes.
• Promote the safe adoption of AI in business processes by helping the team and STS partners identify AI-enabled process changes, assess related technology and operational risks, align usage with enterprise AI governance expectations, and incorporate appropriate controls, transparency, human oversight, and monitoring into RCSA practices.
• Build trusted relationships with business, technology, risk, compliance, and audit partners across Charles Schwab Corporation and its affiliates to influence effective risk decisions and drive…