Quality Assurance Technician

Job Title:

Quality Assurance Technician

Reports to:

QA Specialist, Process Quality Excellence

Hours:

8:30 AM - 5:00 PM

FLSA Status:
Exempt

Full Time or Part Time:
Full-Time

In life. In health. In how we fight for our future. But somewhere along the way, medicine forgot that. Today’s system runs on one‑size‑fits‑all answers and a cold “just take this” mentality. It’s efficient. It’s easy. It’s wrong.

We’re pioneering a new way of doing things, and it starts by handing the decision back to the people who matter… you and your provider. TOGETHER, you choose treatments tailored to your whole self: mind, body, and spirit—including advanced, personalized hormone therapies designed to restore balance and vitality.

We go beyond surface symptoms to uncover the root cause, using today’s breakthroughs to ignite a transition of modern medicine…where insight runs deeper, care is pro‑active, and connection is everything. We dig deeper. Treat smarter. And restore something even more powerful than health—your Freedom. This isn’t just healthcare. It’s your comeback story, and that story starts with a choice.

The Quality Assurance Technician provides on‑floor support for the cGMP production of implantable hormone pellets. This role acts as a Quality presence during receiving, manufacturing, and packaging by performing incoming inspections, line clearances, and in‑process verifications. The technician documents observations, identifies discrepancies, and escalates concerns to ensure only compliant materials and processes are utilized.

• Verify that active pharmaceutical ingredients, excipients, and packaging materials are received into appropriate status.
• Perform visual inspections for damage, cleanliness, and container‑closure integrity.
• Compare items against purchase orders, packing slips, and specifications including lot numbers and expiration dates.
• Verify labeling, Certificates of Analysis, and Safety Data Sheets.
• Maintain material status labels and ensure inventory records reflect current disposition.
• Coordinate with Supply Chain, QC, and Warehouse for sampling, testing, or returns.

• Perform and document line clearance before start‑up, after changeovers, and at operation completion.
• Verify room and equipment readiness, including cleaning status and calibration records.
• Conduct independent checks on material identity, quantities, equipment settings, and yield data.
• Provide floor oversight during weighing, pellet compression, and packaging operations.
• Review documentation in real‑time for compliance with Good Documentation Practices.
• Ensure proper identification and segregation of all product, components, and waste.

• Complete checklists, logs, and electronic records accurately and contemporaneously.
• Initiate or assist with quality event and nonconformance documentation.
• Maintain records in an audit‑ready condition for regulatory or customer inspections.
• Communicate recurring errors or process signals to Quality management.
• Collaborate across departments while maintaining independent quality judgment.

• High school diploma or equivalent.
• At least two years of experience in quality, inspection, manufacturing, or a regulated environment.
• Ability to read and follow written procedures, specifications, and batch records.
• Strong attention to detail with proficiency in Microsoft Office.
• Ability to complete all required cGMP, data integrity, and safety training.
• Preferred:
  Associate degree or experience in pharmaceutical manufacturing or 503B facilities.

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