Records Manager

Job Description

To provide specialist support to the business unit in the execution of the Data Quality policies and standards aligned to the business unit strategy. Manages the evolution and transition of the data quality strategy and architecture in response to changing business requirements.

Welcome to FNB Connect Me, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The Connect Me team is looking for a self‑driven and highly motivated individual with a passion for records management within the banking environment. The successful incumbent appointed as the Records Manager will partner with the business to ensure effective records and information management practices across the value chain. The role will provide subject matter expertise on records governance, compliance, and lifecycle management, while developing and enhancing processes that support regulatory compliance, risk reduction, and the continuous delivery of trusted information services.

• Prevent wastage and continuously identify process improvements to contain and reduce costs.
• Define and implement a Records Management operating model and governance framework.
• Lead strategic projects and initiatives to adopt electronic record‑keeping practices.
• Align Records Management practices with business unit strategy and requirements.
• Develop, implement, and maintain records management policies, standards, and procedures.
• Establish and manage records classification schemes, file plans, and retention schedules.
• Ensure proper lifecycle management of records (creation, storage, access, retention, and disposal).
• Oversee both physical and electronic records management practices.
• Foster collaborative relationships within FNB/Direct Axis and across the First Rand Group.
• Manage people by executing leadership responsibilities and creating an environment that promotes growth and performance excellence.
• Actively coach team members by providing subject matter expertise, guidance on solutions and processes, and support for personal development.
• Participate in development activities for self and team.
• Compile reports to track progress and support informed business decision‑making.
• Build strong working relationships across teams and functions to enhance delivery, collaboration, and innovation.

• Have a Bachelor of Commerce equivalent to NQF Level 7 in Management or Business Administration.
• Have 4 to 5 years’ experience in Data Governance/Information Management.

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

• Analytical.
• Adaptable and curious.
• Thrive in a collaborative environment.
• Conceptual and Big Picture Thinking.
• Strategic Thinking.

Take note that applications will not be accepted on the date and onwards, kindly submit applications ahead of the closing date indicated below: 19/02/26.

All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.