Customer Service Rep; Mountain Highway East

Customer Service Representative

Pay: $17.13 – $17.50 per hour plus tips. Paid sick leave per WA state law. Qualifying full‑time employees will be offered employer‑sponsored medical benefits. Team members also enjoy employee discounts.

The following general description applies to all hourly store team members. Please read the detailed information listed below.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facilities approximately daily.

Orientation and training provided on the job.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, written, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Exposure to varying weather conditions when removing trash and performing outside tasks. In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas. Sudden temperature changes in the work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters, including walk‑in cooler.

Standing, walking, sitting, lifting, carrying, pushing, climbing, stooping/bending, crouching/squatting, reaching, hand tasks, and use of machines/tools. Weight limits and task durations are described in the job details.

Deliver product by car to customers, deliver flyers, and door hangers. Requires valid driver’s license, safe driving record, and access to an insured vehicle. Essential skills include navigating maps, locating addresses, and handling adverse terrain. Physical demands include carrying, walking, climbing stairs during delivery.

All qualified applicants will receive equal opportunity without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other protected class.