Teller, Finance & Banking

About the Role

As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards.

Under the guidance of the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations.

They maintain and enhance client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.

Always perform teller transactions and cash handling functions for clients with accuracy and confidentiality. Standard transactions include: deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.

Daily tasks that maintain the integrity of the branch include: using double custody for ATM balancing, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, and updating lobby rate sheets and brochures.

Mitigate risk by ensuring safekeeping of money in the cash drawer and promptly accounting for or transferring funds.

Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.

Continuously deepens knowledge of Columbia Bank's product and service offerings, stays current on changes, and discusses customers’ financial needs to identify and offer appropriate products and services.

Supports referral goals for the branch by focusing on, identifying, and referring basic bank products to the appropriate business partner.

Qualifications:

• High School Diploma or GED, required.
• 1 year of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy in written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Competitive Incentive Plan:
Earn rewards that match your efforts.

Professional Development:
Grow your skills with our tailored premier banker programs.

Career Growth:
Clear paths to achieve your professional goals.

Pay Range: $18.00 - $23.00 per hour.

Performance-based incentive compensation may be available; details will be provided during the recruitment process.

Primary

Location:

17502 Pacific Avenue S, Spanaway, WA 98387; full onsite work required.

Our benefits package includes base wages and comprehensive benefits. Eligible associates receive:

• Comprehensive healthcare coverage (medical, dental, and vision plans)
• 401(k) retirement savings plan with employer match for qualifying contributions
• Employee assistance program
• Life insurance
• Disability insurance
• Tuition assistance
• Mental health resources
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Access to an online discount marketplace
• Paid vacation, sick days, volunteer days, and holidays

Benefit eligibility begins the first day of the month following the date of hire for associates scheduled to work at least thirty hours weekly.

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email: