RDC Training Specialist

The Retail Distribution Center (RDC) Training Specialist is primarily responsible for facilitating RDC Functional onboarding all Ashley warehouse associates, ensuring associates perform their job duties correctly in compliance with all company policies and procedures, and meet quality and productivity expectations. In addition, the Training Specialist may conduct professional development offerings for non-production, production, and supervisory associates. The Training Specialist will implement and interpret course surveys for the RDC Functional onboarding program at their respective location.

Based upon the results, the Training Specialist will partner with the business leaders and Human Resources to improve engagement and retention with the program.

Additional responsibilities include assisting with the training metrics at their respective location. The training specialist will have indirect reporting to HR Talent Development to ensure standardization of course material across sites, maintenance and support of training equipment/materials, and leveraging learning industry best practices.

Scope:

Plant/Retail Locations:

All Ashley Locations

Staff:

None

Expense Budget:

None

Complexity:

TBD

Primary Job Functions

This section describes the primary /essential responsibilities that this job performs.

* Facilitate RDC Functional onboarding and certain professional development offerings for associates and supervisors throughout the Ashley Retail Organization.

* Maintain RDC Functional onboarding program materials in partnership with HR Talent Development-Learning program specialists, safety team, and learning experience designers assigned to the onboarding curriculum.

* Orders and stores all program supplies in a dedicated supply room. In addition, the Training Specialist will be responsible for setting up the room and individual placemats for each new employee.

* Plan, prepare, and deliver instruction of assigned courses using a variety of teaching methods to facilitate the learning of employees. Depending on program/discipline, courses may be taught in a classroom and or online and may include different shifts.

* Assess training success/effectiveness. Create and administer evaluations (Written, verbal, competency demonstration and hands-on application). Compile the information in a manner that includes making recommendations for improvements in delivery, material, or format.

* Responsible for classroom management, including managing attendance, confirming guest presenters, arranging lunches/snacks, and assisting HR

* Participate in identifying continuous improvement opportunities within the programs delivered.

* Maintain professional knowledge and skills in assigned disciplines, required training certifications, and instructional technology/delivery methods to support Ashley's overall goals and objectives

* Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment.

* Demonstrate the Company's Core and Growth Values in the performance of all job functions.

Secondary Job Functions

This section describes the secondary responsibilities that this job performs.

* Maintain reliable attendance.

* Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.

* Complete other assignments and special projects as requested.

Job Qualifications

Education:

* General

Experience:

6 Months of warehouse experience

Licenses or Certifications

None

Knowledge,

Skills and Abilities

Strong attention to detail

verbal and written communication skills

Effective time management and organizational skills

Work independently as well as in a team environment

Maintain confidentiality

Working knowledge of Continuous Improvement

Handle multiple projects simultaneously within established time constraints

Perform under strong demands in a fast-paced environment

Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect

Schedule Expectations

* Is this position required to travel? No

* Work hours can vary due to work demand

* Flexible and willing to work extended hours…