Staffing & Development Program Manager - Olympia

Position: Staffing & Development Program Manager - Olympia

Changing Lives Shaping The Future

Staffing & Development Program ManagerJob Title:
Staffing & Development Program Manager Yearly Salary: $80,168.40

Job Status:
Full Time Work Base:
Olympia Helping You Live Life to the Fullest! SAILS Washington is dedicated to providing quality community-based support services for people of all ages and needs.

SAILS Washington is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, support and advocacy for individuals in positive and life-enriching environments.

SAILS Washington takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values.

All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if SAILS Washington is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.

Benefits we Provide:

Medical, Vision and Dental Insurance Voluntary Short-term and Long-term Disability Employee Assistance Program (EAP)
Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance Accrued Paid Time Off Unlimited Peer Referral Program On-Demand Pay!!

Working Advantage employee discount program

Health Savings Account (HSA)
Flexible Savings Account (FSA)401(K)
Capella University Discount Summary The  Staffing & Development Program Manager plays a critical leadership role within the Supported Living Services division. This position is responsible for enhancing staff scheduling, development, training, and branch operations. They serve as a key support to Site Supervisors by assisting with staffing coverage, onboarding, peer coaching, and compliance oversight.

Essential Duties and Responsibilities:

Staffing & Program Oversight
• Collaborate with Site Supervisors to manage and review master schedules for efficiency and compliance.
• Fill in and provide coverage for programs without assigned Site Supervisors or when Site Supervisors are out on leave.
• Serve as a resource for managing and minimizing overtime, and coordinating peer coaching for new hires.
• Assist in coordination of ISS funding utilization and reporting.
• Provide on-call support and respond to program needs during staffing shortages or emergencies.
• Review and organize On-Call notes for the Client Care Team. Communicates with Crisis On-Call managers to follow up on any concerns noted in the notes.
• Serve as On call support as required.
• Ensure all employees operate and or manage within fair labor practices, company policies/procedures and all applicable industry regulations.
• Serve as a member of the agency's management team.
• Other duties as assigned.

Recruitment & Onboarding
• Partner with HR and leadership to recruit qualified candidates for DSP and Site Supervisor roles.
• Lead onboarding for new staff, ensuring orientation is complete and aligned with organizational standards.
• Track training milestones and coordinate required training within established timelines (30-day, 120-day benchmarks, etc.)
• Work with the Training team to ensure that training is in compliance with staff within their branch. Training & Development
• Facilitate peer coaching for new employees and help develop a strong internal mentorship culture.
• Support Site Supervisors with training implementation and monitoring staff development progress.
• Conduct and or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse / neglect, documentation / data collection, emergency procedures and other areas as needed.
• Promote continuous learning and act as a training liaison for state-mandated programs.

Administrative & Compliance Responsibilities
• Review and ensure compliance with monthly payroll reports…