C..R.E Consultant; Customer Acquisition & Retention Expert
Listed on 2026-09-13
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Sales
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Office Team
C.A.R.E Consultant (Customer Acquisition & Retention Expert)
Job DetailsCareer area Office Team Position Type Date Posted 09/03/2026 Location 111 168th St S, Spanaway, WA 98387, United States Job D55D409-17F6-43AF-B94C-93D_
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Molly Maid of Pierce, Thurston & South King Counties
Sales & Customer Experience
Report to:
Operations Manager
The C.A.R.E. consultant is a hybrid of customer experience and sales role designed to drive client satisfaction, retention, and long- term loyalty. This position goes beyond traditional estimating by fostering relationships with new and existing clients to ensure a seamless, high- touch service journey. The C.A.R.E Consultant is the face of the company for new clients and the key to turning one-time experience into recurring revenue.
Key Responsibilities Customer Acquisition- Conduct in home estimates for potential customers
- Present services, answer questions, and create customized service plans.
- Attends & quality checks all initial cleans
- Perform Walk- thought with clients to ensure satisfaction and alignment with expectations.
- Follow up after each of the first five cleans to reinforce a positive experience
- Strong interpersonal and communication skills
- Comfortable with both sales and service
- Highly Organized with customer- first mindset
- Willing to be in field and engage directly with clients
- Thrives in a dynamic, evolving role
This position is a critical part of our strategy to decrease churn, enhance customer satisfaction, and strengthen recurring revenue. The C.A.R.E consultant doesn’t just estimate- they build relationships that last.
Salary$20-$23 per hour with a great weekly bonus structure
Job Requirements- Legally authorized to work in the United States
- Complete a background check
- Valid Driver’s License
- You are available to work Monday through Friday during the day, 8am to 5pm.
“You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.”
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