Program Director

Life Balance Recovery is seeking a highly organized, mission-driven Outpatient Program Director to oversee daily operations of our outpatient and sober living programs. This leadership role ensures clinical coordination, operational efficiency, client safety, and regulatory compliance while supporting staff and maintaining a high standard of care.

This is an ideal position for someone who thrives in structured environments, can manage multiple moving parts, and is passionate about recovery and client-centered care.

We are seeking a dependable leader who:

• Is solution-oriented and calm under pressure
• Can balance structure with compassion
• Takes ownership of operations
• Values accountability and team collaboration
• Is committed to maintaining high standards of care and compliance

• Oversee day-to-day outpatient program operations
• Maintain client schedules, group coverage, and staff coordination
• Conduct client orientations and oversee discharge processes
• Ensure accurate EMR documentation and file management
• Maintain regulatory and safety compliance (audits, drills, walkthroughs)
• Assist with hiring, onboarding, and staff training
• Lead and organize staff meetings
• Coordinate scheduling for admissions, case management, billing, and support staff
• Communicate team assignments and follow through on tasks
• Monitor client medications and drug screening processes (UA scheduling and documentation)
• Handle client concerns and assist with crisis management
• Coordinate alumni and holiday activities
• Oversee sober living operations in collaboration with house managers
• Track and maintain client payments and invoices
• Reconcile lab billing and manage EOB documentation
• Maintain supply inventory and office organization
• Coordinate discharge referrals and documentation

• Experience in behavioral health, substance use treatment, or outpatient program management required
• Strong organizational and leadership skills
• Ability to manage multiple responsibilities in a fast-paced environment
• Experience with EMR systems and compliance documentation preferred
• Professional communication skills
• Ability to handle sensitive information with confidentiality

We are a growing behavioral health organization committed to integrity, structure, and excellence in recovery care. Our leadership team works collaboratively and values accountability, professionalism, and heart-centered service.