Operations Manager – Plasma Center

Responsibilities

• Responsible for all aspects of the donor center when the Center Manager is not present.
• Collaborates with Training and Quality staff to ensure training and quality goals are met.
• Coaches and leads through effective feedback to employees through the Operations Supervisor(s).
• Monitors and evaluates operations.
• Works with the Center Manager to develop action plans to maximize center efficiency and supervises the implementation of improvements.
• Makes critical decisions for the modifications of action plans.
• Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records.
• Partners with the Center Manager in budget preparation and oversees facilities to achieve production targets and quality goals at the agreed‑upon cost structure.
• Actively delegates, monitors, and holds Operations Supervisors responsible for their performance.

• Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or a related field.
• Typically requires 3+ years of related experience in clinical or general business settings.
• Supervisory experience preferred.
• Experience in a medical and/or cGMP regulated environment preferred.
• Experience with plasma or whole blood preferred.