Assistant Branch Manager

Position

Purpose:

The Assistant Branch Manager (ABM) – Greenfield at SRS Distribution plays a critical role in supporting the Branch Manager in driving operational excellence, financial performance, and customer satisfaction within a new or developing branch location. This position requires strong operational leadership, business acumen, team development capability, and a customer-focused mindset. The ABM helps ensure efficient daily operations, supports revenue growth initiatives, develops high-performing teams, and contributes to strategic plans that position the branch for long-term success within the SRS Distribution network.

Operational Leadership:
Partner with the Branch Manager to implement SRS standards, optimize warehouse and yard operations, and execute initiatives that improve productivity, service levels, and overall branch efficiency. Financial Performance:
Support achievement of branch revenue and profitability goals by monitoring key financial metrics, managing expenses, assisting with inventory control, and reinforcing sales initiatives. Team Development:
Lead, coach, and develop branch team members including warehouse associates, drivers, and inside sales staff. Provide ongoing training, performance feedback, and promote a culture of accountability, safety, and teamwork. Customer Relations:
Build and maintain strong relationships with contractors and customers. Proactively resolve service issues, ensure timely order fulfillment, and reinforce SRS’s commitment to exceptional service. Strategic Planning:
Collaborate with the Branch Manager to execute growth strategies, expand market presence, and identify opportunities to increase market share within the local trade area. Reporting and Analysis:
Review branch performance metrics including sales, gross margin, operating expenses, inventory turns, and service levels. Provide insights and recommendations to improve operational and financial outcomes. Operational Compliance and Safety:
Ensure compliance with SRS policies, DOT regulations, OSHA standards, and company safety programs. Maintain a clean, organized, and safety-focused warehouse and yard environment. Inventory and Asset Management:
Assist with inventory control processes, cycle counts, loss prevention, fleet coordination, and proper handling of materials and equipment.

Reports To:

Branch Manager Direct Reports:
Supervises warehouse associates, drivers, and inside sales personnel as assigned. Responsible for directing daily workflow, training employees, monitoring performance, and ensuring adherence to company standards. Works closely with sales and operations teams to achieve branch goals.

Up to 25% travel may be required for regional meetings, training sessions, customer visits, and support of other branch locations as needed.

This role involves both office and warehouse responsibilities. The Assistant Branch Manager must be able to sit, stand, walk, bend, climb, and lift materials up to 75 pounds. The position requires use of standard office equipment, frequent communication with employees and customers, and the ability to work in indoor and outdoor environments. Reasonable accommodations will be provided as required.

The ABM operates in a fast-paced distribution environment that includes office administration, warehouse oversight, yard operations, and direct customer interaction. This role requires flexibility, strong problem-solving skills, and the ability to manage competing priorities while maintaining high service and safety standards.

Demonstrated ability to supervise teams, coordinate operations, and execute company…