Spa Membership Sales & Guest Experience Specialist

Overview

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As hosts of the spa, they are dedicated to creating 5‑star experiences for every client.

• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule

• Opportunity – This role is more than just answering the phone. Boost your paycheck with our stress‑free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well‑being are our top priorities.
• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth – Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

We are hiring Licensed Massage Therapists, Estheticians, and Spa Associates for both full time and part time positions with flexible scheduling to fit your lifestyle. Whether you are an experienced professional or just beginning your career, you will find opportunities to learn, grow, and succeed in a supportive environment.

Our success is built on delivering exceptional guest experiences, and we believe that starts with taking care of our team. We foster a culture of respect, collaboration, and professional growth so you have the support and resources you need to do your best work every day.