Customer Service Representative - State Farm Agent Team Member

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Our agency opened in 2018 and has grown into a team of seven who bring energy, professionalism, and strong customer focus to everything we do. We offer PTO, vacation time, schedule flexibility, professional development opportunities, team outings, team‑building events, a Simple IRA, and health benefits. We believe in investing in our team so they can continue to grow personally and professionally.

As a Customer Service Representative – State Farm Agent Team Member with Randon Carnathan – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.