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Customer Success Mgr./ CSM

Call Center Team Leader - Customer Experience

Job in Sparks, Washoe County, Nevada, 89494, USA
Listing for: Keefe Group, LLC
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A mid-market leader in corrections and hospitality is seeking a Call Center Supervisor in Sparks, NV. The role entails coaching and developing Customer Service Representatives, managing performance metrics, and providing constructive feedback. Ideal candidates will have strong customer service skills, the ability to lead, and proficiency with technology. The company offers competitive benefits including medical and 401(k) plans, with a commitment to a drug-free workplace and support for military and veteran employees.
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