Engineering Operations Technician, AWS

Job :  | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you will play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences.

Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role. A lump sum stipend will be provided to eligible candidates who relocate for this position.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs; shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations
• Role may support more than one location/site

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

A day in the life:
This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). Workers maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators, fuel systems, 3‑phase electrical systems such as switch gear, UPS, PDUs, wet cell batteries, CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors, as well as fire/life safety equipment and building automation systems.

• 2+ years of relevant work experience
• Experience in relevant work
• Can bend or twist the body into unusual positions while working
• Can use hands to manipulate small wires and objects
• Can walk on job sites in uneven terrain
• Can work at heights and from ladders

• 4+ years of data center engineering experience
• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/fiber) cabling
• Experience in data center engineering
• Can perform physical tasks all day without becoming overly tired

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Location:

USA, NV, SPARKS – 37.00 – 65.00 USD hourly